GV Vancouver classroom

Frequently Asked Questions (FAQ)

Registration

1/ How do I register or apply for a course?

2/ Do I have to register through an agent?

3/ How can I get the Acceptance Letter from the school?

4/ How long does the registration process last?

5/ Do you offer any kind of financial support to international students?

6/ How much do I have to pay to confirm my registration?

Fees

1/ Are the exams included in the fees (TOEIC, TOEFL, IELTS, CAE, CPE, FCE, CELTA)?

2/ Is the homestay included in the fees?

3/ Is the homestay fee given per day or per week?

4/ Are the activities included in the fees?

5/ Is the airport transfer provided by the school? Is it included in the fees?

6/ How can I pay?

Visas

USA - Canada - Australia

Programs

1/ What kind of ESL programs do you offer?

2/ What is the daily schedule of each program?

3/ What is the content of each program?

4/ Can I change programs after the session has started?

5/ Is there a Diploma or Certificate at the end of the program?

Refunds

1/ Do I get a refund if I can't get the Visa to enter a country?

2/ Do I get a refund if I have to cancel my studies?

Registration

1/ How do I register
Once you have chosen your school and program, you can contact one of our authorized agents or register with us directly. Please visit our Application Page for more information or take a look at our how to register information sheet.

2/ Do I have to register through an agent?
It is not necessary to register through an agent. You can send us your registration form directly.
However, you may want to contact one of our authorized agents, who will provide you with accurate information, and help you with your travel needs. Please contact us to receive the contact information for the agent nearest to your location.

3/ How can I get the Acceptance Letter from the school?
In order to receive our Acceptance letter, you must first register and pay the full tuitionfor the duration of your studies. Once we have received your payment, we will send you the Acceptance Letter by mail, email or fax.

4/ How long does the registration process last?
Between 48 hrs and two weeks. It usually takes us 24 hours to send you the invoice corresponding to your registration form once we have received it. Your registration will be completed once we receive your payment. Payments are immediate when done by way of credit card, and can take up to 12 days when done by wire transfer. We immediately send the Acceptance Letter when advised that the payment has reached the school.

5/ Do you offer any kind of financial support to international students?
Global Village does not offer any kind of financial support or scholarship to international students.

6/ How much do I have to pay to confirm my registration?
In most of our schools, we will require full payment of the registration fee, tuition fees, homestay placement fee and first four weeks of homestay fees for studies of less than three months. Or we will require payment of the registration fee, first three months of tuition fees, homestay placement fee and first four weeks of homestay fees for studies of more than three months.

Fees

1/ Are the exams included in the fees?
The Cambridge exam fees (FCE, CAE, CPE) are not included in the tuition.
The TOEFL and IELTS exams are not included in the tuition fees.
The CELTA exam is included in the tuition fees.

2/ Is the homestay included in the fees?
No, the homestay is not included in the tuition fess. Please check out our Fee Pages for details.

3/ Is the homestay fee given per day or per week?
It is given per 4 weeks period.

4/ Are the activities included in the fees?
Many of the activities organized by our dedicated Activities Coordinators are free. Other activities such as sports events, excursions, movies, outings, field trips, are at a cost that is not included in tuition fees. All the activities offered within the Teen Activity Programme are included in the total fees.

5/ Is the airport transfer provided by the school? Is it included in the fees?
Yes, an airport transfer can be organized by the school. This optional service is not included in the tuition fees.

6/ How can I pay?
Payment can be made by the way of credit card (Visa & Mastercard), wire transfer or bank draft. All relevant information regarding your payment will be given once we receive your registration form.

Visas

For general information on visa matters, please read our Visa Information.

For specific information per country, please refer to the following official government websites:

Refunds

Please read our detailed Refund Policies

1/ Do I get a refund if I can't get the visa to enter a country?

  • Canada: If a student's permit application is rejected, the school will refund 100% of the total tuition fees and Homestay, except Registration and Homestay Placement Fee.
  • USA: students are given a complete refund if visas are denied, including registration and accommodation placement fees except non-refundable accomodation deposits and SEVIS related fees.

2/ Do I get a refund if I have to cancel my studies?
Please refer to our Refund Policy page.

Programs

1/ What kind of ESL programs do you offer?
Please visit our Academics Page for details.

2/ What is the daily schedule of each program?
Please visit each school page for a sample of its weekly schedule or timetable.

3/ What is the content of each program?
The description of all our programs can be found on each programs page.

4/Can I change programs after the session has started?
Yes, you can. If you decide to change to a program of same value, there is no additional cost related to this change. If you decide to change to a program of higher value, you will be asked to pay the difference between the two programs.

5/ Is there a Diploma or Certificate at the end of the program?
Yes, there is. On the last day of your session, there is a graduation ceremony during which you will be awarded a Certificate stating the program you have followed and the duration of your studies. Many Universities and institutions recognize the Global Village Certificates.

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